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Microsoft MB-240 Practice Test Questions, Microsoft MB-240 Exam Practice Test Questions
Passing the Microsoft MB-240: Microsoft Dynamics 365 Field Service exam is required for obtaining the Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate certification. The candidates for this test should have competence in implementing Field Service processes developed in collaboration with external and internal teams. They also have the expertise in deploying and configuring Field Service applications with the major customer service applications.
How to study the MB-240: Microsoft Dynamics 365 for Field Service Exam
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What is the duration, language, and format of MB-240: Microsoft Dynamics 365 for Field Service Exam
- language: English, Chinese (Simplified), Chinese (Traditional), French, German, Italian, Japanese, Korean, Portuguese (Brazil), Russian, Spanish, Spanish (Latin America), Turkish
- Number of Questions: 40 to 60 questions(Since Microsoft does not publish this information, the number of exam questions may change without notice.)
- Length of Examination: 50 mins
- Type of Questions: This test format is multiple choice.
- Passing Score: 700 / 1000
Reference: https://www.microsoft.com/en-us/learning/exam-mb-240.aspx
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Microsoft MB-240日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Manage Asset and Connected Field Service (5-10%) | 5-10% | - Process IoT alerts and work order creation - Implement connected field service scenarios - Manage asset IoT connections and monitoring - Configure IoT integrations and alerts |
| Configure Field Service (20-25%) | 20-25% | - Set up and configure customer assets - Implement security roles and field service settings - Configure scheduling configurations and booking setup - Configure Field Service organizations and structures - Configure pricing, billing, and cost entities - Set up and configure resource characteristics and skills - Configure work order types and incident types |
| Scheduling and Dispatch (20-25%) | 20-25% | - Handle scheduling conflicts and rescheduling - Configure map view and route optimization - Manage scheduling options and requirements - Configure schedule board and board features - Schedule work orders using various methods - Optimize schedules using resource scheduling optimization |
| Manage Field Service Mobile Application (10-15%) | 10-15% | - Configure Field Service Mobile app settings - Configure resource and technician mobile experiences - Manage mobile forms and workflows - Handle offline capabilities and synchronization |
| Manage Inventory and Procurement (15-20%) | 15-20% | - Process purchase orders and returns - Configure warehouse and inventory settings - Manage inventory levels and stock locations - Handle inventory adjustments and transfers - Configure product inventory and item associations |
| Manage Work Orders (20-25%) | 20-25% | - Manage work order reporting and analytics - Process work order inspections and recommendations - Manage work order products, services, and notes - Configure work order lifecycle and statuses - Handle work order incidents and resolutions - Create and manage work orders |
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