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Avaya Small and Medium Enterprise (SME) Communications Solutions : 3000-3

Exam Code: 3000-3

Exam Name: Avaya Small and Medium Enterprise (SME) Communications Solutions Exam

Updated: Sep 07, 2026

Number: 59 Q&As with Testing Engine

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Avaya 3000-3 Exam Syllabus Topics:
SectionObjectives
Topic 1: Call Routing and Networking- Multi-site networking
  • 1. Voice Compression Module utilization
  • 2. Small Community Network (SCN) design
  • 3. Call routing optimization
  • 4. Trunk resource planning
Topic 2: Telephony and Messaging Applications- Communication applications
  • 1. VoiceMail Pro
  • 2. Auto attendant and messaging features
  • 3. Meet-me conferencing
Topic 3: Infrastructure Data Gathering- Customer productivity requirements
  • 1. Business application integration requirements
  • 2. Existing telecom infrastructure
  • 3. Existing data network
  • 4. Current PBX/key system features and dial plan
Topic 4: Solution Design- SME communications solution architecture
  • 1. Capacity planning
  • 2. IP Office platform selection
  • 3. Site topology and scalability
Topic 5: Maintenance and Troubleshooting- Operational support
  • 1. Performance verification
  • 2. Common issue resolution
  • 3. Fault diagnosis
Topic 6: IP Office Hardware and Components- Platform hardware selection
  • 1. Digital and analog endpoint support
  • 2. Control units and expansion modules
  • 3. Interface cards
Topic 7: Implementation and Configuration- System deployment
  • 1. Initial configuration
  • 2. User and extension configuration
  • 3. Licensing and feature activation
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

Question 1

A client wishes to have a backup VoiceMail Pro Server for redundancy in case the primary VoiceMail Pro Server is unavailable on the network. Which two items are needed?
(Choose two.)

A. Backup Server IP Address configured on IP Office
B. Primary Server IP Address configured on the secondary server
C. Secondary VoiceMail Pr Server installed on the network
D. License for the secondary VoiceMail Pro Server


Question 2

Which line must be added to the 46vpnsetting.txt file to inform 4600 Series VPN remote telephones to use IP Office licensing?

A. SET AUTH 0
B. SET LIC 1
C. SET PHNIC 011
D. SET SMBLIC 1


Question 3

Click the Exhibit button.

A new customer reported an issue on their sire in Milan. The IP telephone can login but cannot make calls to any agents that are using analog telephones. Based on the System Monitor traces shown in the exhibit, what is the problem?

A. 20 packets missed means too many packets lost; IP Office stops the call proceeding.
B. All cards may not be seated correctly.
C. You need to buy additional licenses
D. Embedded Voicemail is not running properly.


Question 4

Which item must be completed for an IP Office user to be counted in CCR as an agent?

A. User must be defined as an agent in one-X Portal.
B. User must be a member of a hunt group.
C. force Account Code must be checked on the user's Supervisor tab.
D. CCR Agent Must be checked on the user's Supervisor tab.


Question 5

A customer wants to implement the Avaya IP Office solution. They have five analog lines and would like implement a basic four-port voicemail with an Auto Attendant. They would like to use one-X Portal for five users. What is the minimum number of servers they will need to accomplish this?

A. 1
B. 3
C. 2
D. 4


Solutions:

Question 1
Answer: A,C
Question 2
Answer: D
Question 3
Answer: B
Question 4
Answer: D
Question 5
Answer: A

3000-3 Related Exams
133-S-732.2 - Specialist - Avaya IQ Implement and Support
6102 - Avaya Virtual Services Platform 9000 Implementation Exam
76940X - Avaya Converged Platform Support Exam
6202-1 - Avaya Aura(TM) Contact Center Implementation Exam
7003-1 - Avaya Communication Server 1000 for Avaya Aura Implementation Exam
Related Certifications
Avaya ACIS
ACIS Avaya Aura Contact Center
Avaya Certified Support Specialist
Avaya Certified Implementation Specialist
Avaya Aura
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