Salesforce Certified Omnistudio Consultant : Plat-Con-201

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Salesforce Plat-Con-201 Exam Syllabus Topics:

Salesforce Certified Omnistudio Consultant Sample Questions:

Question #1

A company needs to implement new verification processes for contacts in their org. This process relies on three Contact record types: Recruiter, Candidate, and Trainer. The verification process is different for each type of contact. For example, recruiters must pass a background check; trainers must complete mandatory training classes, and candidates must achieve certifications.
Which OmniStudio tools should the consultant recommend to meet these requirements?

A. Single FlexCard with an Action to invoke an OmniScript
B. Specific FlexCards with Actions for each type of Contact
C. Multiple OmniStudio Actions that invoke separate OmniScripts
D. Single OmniStudio Action that invokes separate Omniscripts

Question #2

A client wants a survey OmniScript to be available in English, Spanish, and French. The logic is identical, but the labels and picklist values must be localized. How should the OmniStudio Consultant evaluate the most maintainable design?

A. Use the Google Translate API in real time.
B. Create one OmniScript. Use Salesforce Custom Labels for all text elements and define the translations.
C. Use a Data Mapper to fetch translated text from a custom object.
D. Create three separate OmniScripts: Survey_ENG, Survey_SPA, and Survey_FRE, to ensure translation accuracy.

Question #3

A company has designed a process that extracts a large amount of data from a Salesforce object.
Due to the volume of data that will be retrieved, it is important that Governor limits are not exceeded. What solution should the consultant recommend?

A. Calculation Procedure and DataRaptor Turbo Extract
B. DataRaptor Turbo Extract
C. Integration Procedure and DataRaptor Turbo Extract
D. DataRaptor Extract with Chaining

Question #4

Service agents must confirm customer contact information in the first step of a payment OmniScript. Contact information includes name, telephone number, mobile number, and email.
None of the contact information on first step is required. On the last step, after taking payment, the agent can optionally email the receipt to the customer. If the customer says yes, the agent selects a checkbox. If the agent selects the box but the email address field is empty, the process must require the user to return to the first step and enter the customer's email address. What should the consultant recommend to meet this requirement?

A. Add a Validation Rule to the Contact object
B. Add a Conditional View to the last step
C. Add a Set Errors element
D. Add a DataRaptor to retrieve the email address

Question #5

In which two scenarios should a DataRaptor be used? Choose 2 answers

A. To merge the city and state fields into a single field
B. To retrieve an account and Its related contacts
C. To retrieve today's financial news
D. To send an SMS alert to the user when a process completes

Solutions: